Provision of Services Regulations

We believe in supplying our clients with up-to-date information about Merrill Hays so you know with whom you are dealing. This information is supplied in accordance with The Provision of Services Regulations 2009. If you have any queries in relation to any of this information then please contact us by telephone, post or by email.

Registered Name: Merrill Hays Limited

Legal Status: A limited liability company registered in England & Wales

Company Number: 09689790

Registered Office & Postal Address: First Floor, Airport House, Purley Way, Croydon, London, CR0 0XZ

Telephone: 0203 637 4500

Professional Indemnity Insurance: Our professional indemnity insurer is Hiscox Insurance Company Limited, 1 Great St Helens, London, EC3A 6HX, United Kingdom. The territorial cover is worldwide, excluding any action for a claim brought in any court in the United States of America or Canada.

Data Protection: Merrill Hays Limited is registered with the Information Commissioner as a data controller. Our registration number is ZA137834.

General Terms and Conditions: A letter of engagement accompanied by our standard Terms and Conditions of Service and fee schedule will be provided to the client at the commencement of any engagement to which they apply.

Applicable Law: Unless otherwise agreed, English law will be applicable, with the English Courts having exclusive jurisdiction in relation to any claim, dispute or difference concerning our services and any matter arising from it.

Quality of Service: Merrill Hays aims to provide the highest level of service to its clients. We hope you will never have cause for complaint. However, should you not be satisfied in any way with any contractual services received, we operate a formal procedure to deal with any complaint, details of which are available from the Customer Relations Officer by calling our Head Office.